Your packed shipment
Packages are generally dispatched within 2 days after receipt of payment.
Items are shipped via Dhl, Australia express post, tnt , fedex.
Shipping fees include handling and packing fees as well as postage costs. Shipping and Handling fees are fixed depending on the shipping option you choose. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each order. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Boxes are amply sized and your items are well-protected.
Factory Direct
Room No. 2, Suite 3, Level 2, 20 Hunter Street, Parramatta NSW, Australia delivery time estimates.
International Shipping
We do International delivery.
How long does shipping take?
Dhl, Australia express post, tnt , fedex delivery times are subject to the Dhl, Australia express post, tnt , fedex conditions.
See Room No. 2, Suite 3, Level 2, 20 Hunter Street, Parramatta NSW, Australia delivery time estimates.
Manufacturing and shipping times vary by your location and the time of year.
Where can we deliver to?
Worldwide through TNT, Australia express post and DHL
How will it arrive?
From Room No. 2, Suite 3, Level 2, 20 Hunter Street, Parramatta NSW, Australia
My order is late
As packages cross borders they may need to go through customs. Usually this happens very quickly and does not affect the shipping time for your order. However, every now and then it can cause a delay. Unfortunately this is out of our control so we’ll keep wishing for someone to invent time machines, or faster planes.
Can I send an order to someone else?
The ‘billing’ address must be your own, however you can make the ‘delivery’ address someone else’s. Please note, because we email your payment confirmation and receipt it’s also a good idea to use your own email address.
I gave you the wrong address
That’s ok, We will correct your address. You can contact us at support@alphatruckautos.online
